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Terms and Conditions

  1. 1. General Terms and Conditions

    1. 1.1 Who we are. Safestyle is a trading name of ASHI Group Limited and is a credit broker, not a credit lender. Registered Office: Liberator Road, Norwich, England NR6 6EU. Registered in England No: 2540020. Authorised and regulated by the Financial Conduct Authority for consumer credit activities.
    2. 1.2 These terms. These terms and conditions (referred to as “these Terms”) apply to all our activities and should be read alongside any additional terms we provide relating to any particular activity (referred to as “Specific Terms”). Any Specific Terms will override these Terms to the extent there is any conflict between them.
    3. 1.3 Legally bound. When you take part in any of our activities you agree to be legally bound by these Terms and any Specific Terms in addition to any terms and conditions of sale that apply to any related purchase.
    4. 1.4 Change. We can change these Terms or otherwise withdraw or alter any activity at any time.
    5. 1.5 Availability. All products included in any activity are subject to availability.
    6. 1.6 Right to decline. We can decline your order if we think the activity code or offer used is invalid for the product(s) ordered or if we reasonably suspect fraud.
    7. 1.7 Refund. Any refunds we offer will be subject to the separate terms and conditions applying to the relevant purchase. If we give you a refund for a product included in any activity, it will be for no more than the price you actually paid for the product, considering any saving or discount.
    8. 1.8 Breach. If we think you have breached these Terms or any Specific Terms, we reserve the right to take any action that we deem appropriate. This could include disqualifying you from the activity, reclaiming any discount, bonus or prize granted or excluding you from any future promotions and/or activities.
    9. 1.9 Your data. If we collect any of your personal data in relation to an activity, we will process that personal data in accordance with our privacy policy.
    10. 1.10 Media. If you submit a photograph, video clip or any other media as part of your participation in any activity then you warrant that you have the right to do so and that they have been legally obtained or created. You further agree that we can use, publish and communicate that media an unlimited number of times for an unlimited period in any of our promotional materials, including without limitation our website and on social media.
    11. 1.11 Law and jurisdiction. These Terms and any Specific Terms shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes or claims (including, without limitation, non-contractual disputes or claims) arising out of or in connection with them.

2. Applicable up to 15% off promotions

    1. Offer is valid from 26th May (6pm) to 7th July 2026 (6.59pm) 
    2. 15% Off applies to uPVC Stormproof and Flush Windows only (casement, tilt & turn, reversible, flying mullion and shaped windows styles)
    3. 10% Off applies to uPVC Sliding Sash Windows
    4. Safestyle is a trading name of the ASHI Group Limited. Registered office: Liberator Road, Norwich NR6 6EU. Registered in England No. 2540020.  Visit us online at www.safestyle-windows.co.uk or call 0800 106 107. 

  1. 3. Estimated Product Installation Times

    1. 3.1 How do these terms apply? These Specific Terms are additional to the 'General Terms and Conditions' section above and apply to the estimated installation time of your chosen product. The Company reserves the right to amend these Specific Terms at any time.

    2. 3.2 Estimated installation time definition. When the Purchaser enters into a contract with Safestyle for the supply and installation of goods, an estimated time is provided. This time period refers to the amount of time that elapses between placing your order and its final installation at your property. Installation times will vary dependent upon the product you have ordered, any third-party approvals that may be required along with the area within the UK that you live. Specific information about your estimated lead time can be found on your contractual documentation.