Terms and Conditions
1. General Terms and Conditions
1.1 Who we are. Safestyle is a trading name of ASHI Group Limited and is a credit broker, not a credit lender. Registered Office: Liberator Road, Norwich, England NR6 6EU. Registered in England No: 2540020. Authorised and regulated by the Financial Conduct Authority for consumer credit activities.
1.2 These terms. These terms and conditions (referred to as “these Terms”) apply to all our activities and should be read alongside any additional terms we provide relating to any particular activity (referred to as “Specific Terms”). Any Specific Terms will override these Terms to the extent there is any conflict between them.
1.3 Legally bound. When you take part in any of our activities you agree to be legally bound by these Terms and any Specific Terms in addition to any terms and conditions of sale that apply to any related purchase.
1.4 Change. We can change these Terms or otherwise withdraw or alter any activity at any time.
1.5 Availability. All products included in any activity are subject to availability.
1.6 Right to decline. We can decline your order if we think the activity code or offer used is invalid for the product(s) ordered or if we reasonably suspect fraud.
1.7 Refund. Any refunds we offer will be subject to the separate terms and conditions applying to the relevant purchase. If we give you a refund for a product included in any activity, it will be for no more than the price you actually paid for the product, considering any saving or discount.
1.8 Breach. If we think you have breached these Terms or any Specific Terms, we reserve the right to take any action that we deem appropriate. This could include disqualifying you from the activity, reclaiming any discount, bonus or prize granted or excluding you from any future promotions and/or activities.
1.9 Your data. If we collect any of your personal data in relation to an activity, we will process that personal data in accordance with our privacy policy.
1.10 Media. If you submit a photograph, video clip or any other media as part of your participation in any activity then you warrant that you have the right to do so and that they have been legally obtained or created. You further agree that we can use, publish and communicate that media an unlimited number of times for an unlimited period in any of our promotional materials, including without limitation our website and on social media.
1.11 Law and jurisdiction. These Terms and any Specific Terms shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes or claims (including, without limitation, non-contractual disputes or claims) arising out of or in connection with them.
2. Up to £5000 Prize Draw
2.1 This Safestyle prize draw (“Prize Draw”) is open to all UK residents aged 18 years or over (excluding employees of the ASHI Group Limited, their families, agents or any third party directly associated with the administration of the Prize Draw) who enter into a contract with Safestyle for the purchase from Safestyle of any products between 19:00 GMT on 7th July 2026 and 18:59 GMT on 11th August 2026 referred to below as a “Qualifying Contract”.
2.2 Persons entering into a Qualifying Contract (“Entrants”) will be automatically entered into the Prize Draw. However, only one Entrant per address will be entered into the Prize Draw.
2.3 If for any reason a technical interruption, fault or site failure occurs when processing an order, Safestyle does not take any responsibility for incomplete orders and any incomplete orders will not be considered a Qualifying Contract valid for entry into the Prize Draw. Safestyle accepts no responsibility for any Qualifying Contracts which are not completed for any reason.
2.4 The Entrant winning the Prize Draw (“Winner”) will be chosen at random by a computer process on Tuesday 1st September 2026.
2.5 The Winner will, by Monday 7th September 2026, be notified that they have been chosen at the address they have provided in the Qualifying Contract (“Award Notification”). If the Winner does not respond to Safestyle within 90 days of the Award Notification, then the Winner’s prize will be forfeited and Safestyle may select another winner in accordance with the process described above.
2.6 The prize awarded under the Prize Draw is a credit of £5,000 (“Prize”) against the amount payable by the Winner under the Qualifying Contract (the “Contract Price”). If the Contract Price is less than £5,000, then the remaining balance of the Prize will be credited against the amount payable by the Winner against any order that it places with Safestyle, provided that such orders are placed within 2 months of the Award Notification. If the Contract Price exceeds £5,000, the Winner will remain liable to pay the balance of the Contract Price. The Prize is non-exchangeable, non-transferable and no cash alternative is offered.
2.7 Subject to paragraph 9, Safestyle must publish or make available information on its website that indicates that a valid award took place. Safestyle will publish or make available the Winner’s surname and county on its website and may publish or make available such information on its social media and marketing materials.
2.8 Subject to paragraph 9, the Winner agrees to be interviewed by Safestyle and for the interview to be published by Safestyle on its website, social media and marketing materials. The Winner agrees to supply a photograph of the products (once installed, if applicable) purchased under the Qualifying Contract, or to allow a Safestyle representative to take a photograph of such products at Safestyle’s request. Safestyle may use any such photographs on its website, social media and marketing materials.
2.9 The Winner may object to any of its information being published by contacting Safestyle’s Marketing Team (email: marketing@safestyle.co.uk). In such circumstances, Safestyle must still provide the information and details of the winning entry to the Advertising Standards Authority on request.
2.10 The decision of Safestyle regarding any aspect of the Prize Draw and the Prize is final and binding.
2.11 Entrants are deemed to have accepted and agreed to be bound by these terms upon entry. Safestyle may refuse entry or to award the Prize to any Entrant in breach of these terms.
2.12 Safestyle reserves the right to void, cancel, suspend, or amend the Prize Draw at any time before the Winner is chosen.
2.13 Insofar as is permitted by law, Safestyle will not in any circumstances be responsible or liable to compensate the Winner or any other Entrant or accept any liability for any loss, damage, personal injury or death occurring as a result of participating in the Prize Draw or taking up the Prize, except where it is caused by the negligence of the Safestyle or that of their employees. The statutory rights of the Winner and each Entrant are not affected.
2.14 Personal data supplied during the course of this Prize Draw will only be processed as set out in the Privacy Policy at https://www.safestyle-windows.co.uk/legal/privacy-policy and these terms.
2.15 The Prize Draw will be governed by English law and Entrants submit to the jurisdiction of the English courts.
2.16 Safestyle is a trading name of the ASHI Group Limited. Registered office: Liberator Road, Norwich NR6 6EU. Registered in England No. 2540020. Visit us online at www.safestyle-windows.co.uk or call 0800 106 107.
3. Estimated Product Installation Times
3.1 How do these terms apply? These Specific Terms are additional to the 'General Terms and Conditions' section above and apply to the estimated installation time of your chosen product. The Company reserves the right to amend these Specific Terms at any time.
3.2 Estimated installation time definition. When the Purchaser enters into a contract with Safestyle for the supply and installation of goods, an estimated time is provided. This time period refers to the amount of time that elapses between placing your order and its final installation at your property. Installation times will vary dependent upon the product you have ordered, any third-party approvals that may be required along with the area within the UK that you live. Specific information about your estimated lead time can be found on your contractual documentation.